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SureStream

When the Server Fails, the Video Shouldn't.

Maintain live situational awareness even during catastrophic data center outages. SureStream creates a direct, resilient path between cameras and clients.

SureStream Direct Path Concept

The "Hairpin" Vulnerability

In standard Milestone XProtect architecture, video must pass through the Recording Server. This creates a critical dependency.

Standard Architecture Single Point of Failure
Camera
Recorder/SQL
Smart Client

If the Recording Server fails or SQL goes offline, the Smart Client loses connection immediately. The screen goes black.

SureStream Architecture Resilient Path
Camera
Recorder/SQL
Smart Client

SureStream creates a direct path. Even if the Recorder, SQL, or Management Server die, the Smart Client keeps streaming directly from the camera.

Why SureStream?

Traditional redundancy is expensive and complex. We built a system that is lightweight, invisible to operators, and unbreakable.

Always-On Visibility

Maintain operational "eyes-on-glass" even when servers go dark. Whether it’s a routine patch or a catastrophic failure, your live streams never stop.

Native Integration

Operates 100% inside the Milestone XProtect Smart Client. No external appliances to rack, no new apps for guards to learn, and no disruption to workflows.

Redundancy Without Servers

Achieve enterprise-grade resilience without doubling your hardware footprint. SureStream eliminates the need for expensive standby recording servers.

Rapid Deployment

From Install to Redundancy in Minutes

SureStream is designed to drop into your existing Milestone environment. See exactly how it fits in.

Step 1

Deploy Plugin

Install the lightweight SureStream plugin directly within the Milestone Management and Smart Client. No server reboots required.

Step 2

Select Cameras

Choose your mission-critical cameras from the device tree. SureStream automatically maps the direct streaming path.

Step 3

Failover Views

Configure dedicated SureStream views. If the server fails, operators simply switch views to maintain visibility.

Proven in Production

Built for Critical Infrastructure

When downtime is a compliance violation or a safety risk, SureStream bridges the gap.

Hyperscale Data Center

Zero Blind Spots for Cloud Giants

**The Challenge:** A leading public cloud provider managed critical traffic across regional campuses. A loss of local VMS servers would leave the facility unmonitored—a major compliance breach.

100% "Eyes-on-Aisle" Uptime
Zero Hardware Cost (Existing Cameras)
Auditable Failover Path
Hyperscale Data Center
Maritime Defense

Maritime & Defense

On isolated vessels, VMS failure shouldn't blind the bridge. SureStream links deck cameras directly to command displays.

Metro Transit

Metro & Transit

Routing thousands of HD streams to a central core creates bottlenecks. SureStream allows station staff to view local feeds even if the network cuts.

Seaports

Container Ports

Crane operators rely on video for safety. If the feed lags due to server load, work stops. SureStream delivers a direct, latency-free feed to the cabin.

Build a Network That Never Blinks.

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Read the Specs

Dive into the documentation, architecture diagrams, and failover logic details.

View Documentation →

See It Live

Watch us pull the plug on a server and see SureStream keep the video alive in real-time.

Book a Live Demo

Contact Us