Privacy Policy

Last Updated: January 29, 2026

1. Introduction

At Vega Systems Inc. (“Vega”), we respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (vega25.com) or use our products and services. It underscores our commitment to surpassing existing privacy standards, particularly regarding critical infrastructure data.

By using our website, you consent to the data practices described in this policy. We reserve the right to modify this policy at any time, and such changes will be effective immediately upon posting.

2. Information We Collect

A. Website Visitors (Marketing Data)
We collect minimal data necessary to improve our site and respond to requests. This includes:

Contact Information: Name, Email, Phone Number, and Company Name when you voluntarily request a demo, whitepaper, or support.
Technical Logs: IP address, Browser type, and Operating System for security monitoring and site optimization.

Note: We do NOT collect sensitive demographic data such as political affiliation, religion, race, or household income.

B. Product Usage (Data Sovereignty)
It is critical to distinguish between our public website and our software products (RMF, Atlas, SureStream, Nidhi, XPort):

Zero-Access Architecture: Our software is deployed on your infrastructure (On-Premise or Customer Private Cloud). Vega Systems Inc. does not have access to, nor do we ingest, store, or view your video surveillance footage, security credentials, or internal operational data.
Licensing Data: Our software may periodically validate license keys with our central server, transmitting only the license hash and heartbeat status to verify validity. No video metadata or personal identifiable information (PII) is transmitted during this process.

3. Why We Collect Information

We collect your data for specific business purposes:

To provide the services and demos you have requested.
To improve our products and customer service.
To send you technical alerts, security patches, or product updates.
To detect and prevent fraud or security breaches.

4. Disclosure of Information

Vega Systems Inc. does not sell, rent, or lease its customer lists to third parties. We may disclose your personal information only under the following circumstances:

Service Providers: To trusted partners who help us operate our website or conduct our business (e.g., email delivery services), provided they agree to keep this information confidential.
Legal Requirements: If required by law, subpoena, or to protect the rights and safety of Vega Systems Inc., our users, or the public.
Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company.

5. Data Security

Vega Systems Inc. implements industry-standard security measures to protect your information.

Encryption: Data transmitted via our website is encrypted using Secure Socket Layer (SSL) technology.
Access Control: Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information.
Secure Storage: The computers and servers in which we store personally identifiable information are kept in a secure environment.

6. CCPA & CPRA Notice (California Residents)

As a company headquartered in San Jose, California, we fully comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your Rights: You have the right to know what personal data we hold, the right to request its deletion, and the right to opt-out of any data sale (Vega Systems does not sell data). To exercise these rights, please contact us at info@vega25.com.

7. GDPR Compliance (EU Users)

For visitors from the European Union, we are committed to protecting your data per the General Data Protection Regulation (GDPR).

Data Transfer: Vega Systems Inc. operations are located in the United States. Information you provide will be transferred to the US.
User Rights: You have the right to access, correct, delete, and restrict the processing of your personal data.

8. Children Under 13

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@vega25.com
Phone: +1-669-256-2357
Mailing Address:
Vega Systems Inc.
6203 San Ignacio Avenue, Suite 110, PMB #1319
San Jose, CA 95119